How Denmark’s Tjekvik is digitalizing dealership aftersales

In an interview with S&P Global Mobility, company CEO and co-founder Christian Mark talks about how he sees Tjekvik’s aftersales self-service tool as a ‘digital colleague’ that helps dealers raise revenues and enhances customer experience as demand for greater flexibility in vehicle service continues to grow.

Just as the automotive industry is moving towards a more digital framework, the vehicle repair sector is also gradually adopting digital solutions. Vehicle owners are getting used to personalised and seamless experiences from industries less complicated than automotive repair. So, it comes as no surprise that they’re expecting smoother service at auto dealerships.